Contracts, scope/schedule of services, and agreements are the terms that are commonly used for documents and contracts. These documents are signed by parties who are engaged in selling or purchasing products, goods, and services. However, that also applies when it comes to availing NDIS services. But why? Why is it that the NDIS participants have to get into an agreement with the NDIS service provider? Let us discuss the same on this page.
As we are an NDIS registered provider in Sydney and provide multiple support schemes under the NDIS, we recommend that the participants indulge in signing agreements and insist on having a mutually signed schedule for the support plan. This is an extremely important part of the support delivery process that we maintain and offer to our participants. It will determine the type of services the participant will receive from us as well as the duration and terms & conditions of the same. Let us discuss in detail the information that the agreement for NDIS services will comprise.
Type of the Provider: An individual with disability may seek support services from a provider who is not an NDIS registered service provider. In other words, though the service provider offers a support package for the participants, they may not necessarily follow the guidelines set by the NDIS. In other words, they may be conducting good practises as well as the industry codes, but they may not follow the format that a registered NDIS service provider would follow. Thus, entering an agreement with these service providers will be the safest option for the participants.
Scope of Service: There are so many scopes of service under the ambit of the NDIS. The service may range from one-off, like cleaning by a professional NDIS cleaner, to a recurring service, like supported independent living or assistance with daily tasks. Thus, an agreement in regards to the scope of service is imperative for a better understanding between the participants or their families and the NDIS providers in Sydney.
Type of Product or Service procured: The agreement is not just for the services received. It is also for consumable items like gloves, medical instruments, cotton, diapers, and other stuff from a store, which deliver receipts as proof of purchase.
Schedule of Support of Services: At times, the NDIS service providers do get into an agreement with the participants, but do not have any schedule or itinerary of services signed, under the pretext that the schedule will change with the change in the participants’ condition. However, that’s a wrong approach that may give rise to a lot of misunderstandings subsequently. We would suggest going with an agreement that has this clause firmly mentioned that the schedule is subject to change with a change in the participant’s condition.
Final Words
Apart from all the above-mentioned points, we believe that there has to be a clear cut agreement between the participant and the NDIS service provider as that will give that much-needed clarity in terms of what the participants would expect from the service provider.
So if you are eligible to get NDIS support service and if you are located in and around Sydney ProCare Aged and Disability Services Pty Ltd. is the best NDIS service provider to vouch for.
Contact Us at 1800710021 or email us at info@procareservices.com.au to know more about us.
